TL;DR: DO NOT STAY HERE! Their maintenance manager, Charles, called me a jackass for confronting him about turning off my electricity after he said he could wait until I was off work. This place can get noisy with the highway and the truck stop right next to it. The roads that lead to campsites are pretty narrow. An employee's dog barked at everything in sight while left on the least, outside, alone, which is against their rules. This spot was halfway between our destinations, and we were only staying a week. We were excited to be near Rayne, LA to explore the Frog Capital of the World. That all took a turn on Wednesday. In the middle of my work meeting, their maintenance manager, Charles, knocked on my door to ask if they could turn off my electricity for some maintenance. I said no because, again, I was in the middle of a meeting. He said, "Okay, just let me know when you are done." I just got done with my meeting when they pulled back up and asked if they could turn it off again. I asked them if they could wait until 5 o'clock because I was working. They said okay, and I thought it was done. Fifteen seconds after I said that, they turned off my electricity. I went outside to see what was going on, and they were working on my pedestal. After I confronted them, he didn't care at all. He just said, "I'm the manager; I can do whatever I want." I said, "The least you could've done is tell me so I could've saved my work and shut everything down, so it didn't ruin any of my stuff." I started to turn away, and he said, "What do you want me to do; buy you lunch" and I just reiterated my point. As I walked away and turned the corner of my RV, he called me a jackass like I couldn't hear him. This is how they treat their paying customers. I called the office to report him to their office manager and they did nothing. All of this could have been avoided if the second time they knocked and they told me they couldn't have waited and given me a little time to shut everything down. They do not care about anyone that stays here. Go somewhere else that cares about their customers.
3 jaren geleden