Nice Shady Spots. Extremely Well Equipped Store. Nice Staff. Public Transportation To Downtown Very Close By. Perfect.

Once you are in the KOA itself, it has good facilities and amenities, with nice staff and clean grounds. The sites are not super large and are somewhat close together but in our 42 foot fifth wheel we made it work and did not feel too cramped. The area it’s in is rather rundown with a lot of loitering so we did not really feel safe taking the 2 mile bike ride into downtown, but that’s kind of expected for a KOA in the city.

THE GOOD Location: Close to gas, restaurants, and groceries. Also is within a couple of hours of many featured places for adventure. Always felt comfortable and safe. Lots of reviews seem to dramatize the location's lack of safety. I disagree with those reviews as we did feel safe and comfy. Store: Has a nice store on site for RV essentials plus some basic groceries. Site: Long paved pull-through sites. Water: Good water pressure. COULD BE BETTER: Cleanliness: There was some trash around the campground (more than just a few items). It was the holiday weekend. So, that very well could have been why. But, it is what we saw, so noting it here. WORTH NOTING (not good or bad thing) Location: It is close to the city vs rural. So, if an urban environment is not your taste, you might not want to stay at a campground that resides so close to the city. Site: Site 1130 is right near the dog park, trash, dump station, and rec center. So, I would stay at another site next time, as the trash was a bit stinky and there was regular traffic to the dump station and such.

Noisy, hot (July), crowded, bad part of town... staff is super nice but couldn't make up for this family pool party can of sardines. We left a week early to head for the mountains. Of course if you WANT the family pool party vibe then it's for you. Some parks just have a visitor vibe that we don't like.

1st off, it even says it in their brochure, you cant hang your flag, we missed that when we got there. im a retired sailor and i cant hang my AMERICAN flag off the back of my 5th wheel, there was a man a few rows down that tried and within an hour, the front office was there and told him to take it down, 2nd. they over charged me by 30 bucks per night, the office said $60.63 and they charged me $90.63, talked to a few other campers there and yep, they paid the $60.00, i had to extend my stay there for 2 days, went the day before, talked to a heavy set girl, told her i needed to extend for 2 days and i wanted my military discount, she said OK, the older lady behind her said we don't give that anymore, they argued right in front of me and 3 other customers, i walked out, the next day i called and asked for my extension for 2 days and my military discount and was charged the regular price $60.00, so i was over charged $30.00 x 4,and they wouldn't do anything, 3rd, the cable gets alot of channels you just cant watch then, they are all fuzzy, i complained about that and they said there was nothing they could do the laundry room floor hasn't been swept in a long time. i will never stay at this place again. i have made a complaint to the main office also,

We had not planned at staying at any RV camp grounds on our stay, but we also wanted to visit Salt Lake City and there were no close by dispersed campgrounds open at this time of year. We made the decision to stay here after calling and receiving such friendly service. Driving to the site, and where the site is located, was a little worrying at first. It was a very industrial area with a lot of homelessness and quality of life issues going on. This, in my mind, did not bode well for where we were going. However, we were pleasantly surprised with the site, the cleanliness, the friendly staff, and friendly people staying there. We were able to use the hot tub, but the pool was not yet open for the season. They had a cool arcade room with some old school arcade games in there, which both the adults and kids loved. The toilets and showers were kept very clean and you had 24 hour access to them with the coded doors. They also must have security or a good police presence in the area, as I had walked around at different hours of the night and never saw anyone there that didn't belong. I did hear yelling coming from the neighboring vacant lot one night, but that was not the KOA's issue or fault.

Great location but we arrived to a gross site. Piles of dog poop (5) and a bunch of cigarette butts. Also, the site was extremely small for our rig. Bigger sites available so pretty frustrating. They did come clean the site at our request but for almost $80 a night we shouldn't have had to ask. We won't be back.

The campground is large and well situated between the airport and downtown. Any amenity is within a few minutes of driving and the light rail station is right across the street. The pull through sites are quite big and easy to get in and out of. People are friendly and helpful. Verizon signal was strong.

We didn't find anything not to like about this park. There was plenty of space between units and for coming and going. Pads are concrete with a grassy area in between. The laundry room had quite a few washers/dryers with the washers at $2/load and the dryers .25/7 minutes. There are lots of amenities, games, a pool, a hot tub, 2 restaurants. The pizza place was fantastic, we didn't try the Mexican place though we heard it was great. We were here for the Halloween weekend and they had a trunk or treat for the kids. It's pretty convenient to just about anywhere in/around Salt Lake City. Ok, we do have one complaint, the AT&T signal was pretty poor. Other than that we would definitely stay here again.

I loved this campground. Often, urban campgrounds are parking lots with no character. The Salt Lake KOA has mature trees providing shade, a lovely pool and hot tub and great laundry facilities. It is conveniently located to area attractions with easy on/off the interstate. I would definitely stay here again when visiting Salt Lake City. And, the Farmers Market on Saturday mornings is just a couple miles away and fills a whole city park. It was wonderful.

Americans with Disabilities BEWARE: if you have a service animal that is included in their PET policy of restricted breeds then you will not be allowed to have your service animal accompany you unless you comply with being financially exploited. We drove over 2500 miles to get here to help with COVID ICU staffing needs. They were aware that we had a service animal with us before booking. Once we arrived to Salt Lake City KOA I was asked what breed my service animal was and told that I would need a prescription for my service animal AND I would have to have my doctor sign their “legal” paperwork that was downloaded from the internet (still had the URL on the footer of the page from 2016) stating what my medical conditions were and that they were serious enough for my health care provider to have prescribed this specific AGGRESSIVE breed for our medical requirements. We contacted our provider and she assured us we did not need a prescription per Federal ADA Regulation. We returned to the KOA office to ask questions about these documents given to us and how this is acceptable to not allow my trained service animal, jeopardizing my safety as an American with a Disability in need of assistance. The manager proceeded to SCREAM at my wife in the camp office in front of several other customers that this is just the way is it, that rules are rules and that she was legally allowed to require paperwork asking for a “reasonable accommodation” AND require a prescription for our service animal. The manager denied us application to the long-term site due to not having a prescription and my doctor could not practice in the state of Utah at this time due to ever changing laws with COVID19. However the manager at SLC KOA/VIP Campground did offer for us to stay in a short term lot paying DAILY site rental rates for an EXTRA $1200 per month. The long term “lot” is ONE campsite away, 35 FEET, from where we were located. This short vs long term site is not separated by a fence, property zone or anything special. Please see attached pictures for reference. We witnessed many many other guests that had excluded breeds, too many dogs (per their pet policy), barking, loud and actually aggressive dogs. Meanwhile I cannot have my trained service animal that is required for my well being and safety without being financially exploited. For those that don’t know, we are NOT required to have a prescription for our service animal and this is blatant discrimination to ask us to do so. I guess the safety of their guests are not top priority. This park is less than 2 miles to downtown and is overran with homeless & drug related scenes especially after dark. I would not feel safe with my children here. There is no gate to ensure only guests enter the park and many campers have complained of increased theft within the campground since expansion of downtown. We would recommend Pony Express in North Salt Lake. The management is very friendly and helpful at Pony Express and happy to accommodate Americans with Disabilities without financial exploitation.

I have stayed in many KOA’s and this is my least favorite. This rv park has a very large long term community making all amenities incredibly crowded. The WiFi literally never worked. I don’t even know why they would advertise it. There is no dog walk. All they provide is a little fenced area with Astro turf. The grass areas are peoples sites. We also have never had such an issue with flies as we did with this campsite. We never could go outside. We’re a full time rv family so we’ve stayed at plenty of places. The neighborhood is sketchy to say the least. We never felt safe as we saw random people come and go through the property. We drove by the local park just a few blocks away and saw people doing drugs right there in broad daylight. We even heard from a fellow camper that they had something stolen and they saw the person come from the street. The only positive thing we can say is the bathroom and laundry facility were clean and the staff were friendly. However I would not recommend this campsite and I will not return. It is not worth such an expensive rate.

First stay at a KOA. Everything at our pull-thru site worked perfectly. Cable TV is available, but they didn't look very good. The Wi-Fi was very fast and worked perfectly for video streaming (Sling) and some remote work. T-Mobile 5G was very fast, over 600Mbps down. Quite a noisy park, though. Train horns, and possible gun shots overnight (lots and lots of homeless people in the area). Fine place otherwise.

It’s fine. It does the job. Clean but busy and bustling. Plenty of amenities but nothing remarkable, it’s good, not great. A solid middle of the road option if your passing through SLC.

My wife and I had three separate reservations at the KOA Salt Lake City that were cancelled by Emily, who identified herself as a manager, without our approval. These reservations were in July, August and September and totaled 35 days for a total of $2,400. We are full-time RV'ers and have lived in our motorhome for more than two years. On Thursday June 24, my wife phoned the KOA, inquiring if we would be able to extend our September reservation from ten days to twenty four days. Emily stated multiple times that "typically, we limit reservations to ten days". We are VIP tier members of KOA due to our numerous stays with their network of campgrounds and have never heard of a KOA or any other campground limiting the number of days that a campsite is able to be reserved. Listening to my wife speak with Emily on speakerphone, it appeared that Emily was a teen or young adult as she did not seem sure of their policies and her phone skills were dismissive and unprofessional. At my request, my wife passed the phone to me and I asked Emily to better explain the ten day reservation limit. Emily stated, "We are an overnight campground. If you are on the site, then someone else can't be here." KOA classifies their campgrounds as Journey, Holiday and Resort with Journey being "quick getaways, Holidays being "ideal for relax and play" and Resort being "the ultimate camping getaway". The Salt Lake City KOA is classified as Holiday and not focused towards the short stays as are their Journey campgrounds. I have re-visited this campgrounds' website and was able to see pricing for stays up to twenty seven nights, so I have no idea why Emily would state that reservations were "typically limited to ten nights". As I asked questions, Emily interrupted each one and did not allow me to finish a single sentence. After she did so three times, I told her that she was constantly interrupting me and I'd appreciate it if I could finish a sentence. I reminded her that we were KOA VIP tier members and said that I was disappointed in how she was handling herself on the phone. Her response was, "I'm cancelling all of your reservations", and she immediately hung up on me. I called the KOA back numerous times and the phone went to voice mail. A few minutes later as she indicated, we received emails confirming that all three of our prior reservations were cancelled. Through an online search, I found that this KOA is owned by the Menlove family, and they also own the Beaver, Utah KOA. I called the Beaver campground, explained the situation and asked to speak to someone in ownership. The agent took my information and said that she'd pass it along to the Menloves. A few minutes later, the clerk called me back and explained that my message was passed on to ownership and that I'd receive a call on Friday. After not receiving a call mid afternoon Friday, I called KOA's corporate headquarters and spoke with a Customer Care agent. They explained that Emily was not listed as a manager and that they would contact ownership, explain my comments and request that they call me. I have not received any call back. As we had a family event in August, on Friday we rebooked one of the stays that Emily cancelled. We did this as Summer campground reservations are scarce and figured that once we spoke with the owners, they'd clearly reinstate our reservations. A few hours after booking this online reservation, we received an emailed cancellation from the campground. After a few hours of effort, we have made new reservations outside of the Salt Lake City area. We had hoped to visit Salt Lake City and support local restaurants, breweries and retail businesses. Instead, we will spend our time and money in Wyoming and Idaho. If I had to guess, I suspect Emily might be one of the owners' kids, otherwise I think that any business owner would be alarmed that an employee cancelled $2,400 of reservations without the customers' consent. In two-plus years of living in campgrounds, I've never experienced anything close to this level of rudeness and incompetence by an agent, nor the utter disregard for customer service by ownership.

We only stayed 1 night but this park was filled with young families! We loved that. Laundry facility was very clean, pool looked decent. The RV site was a good size with full hookups. The surrounding area definitely isn’t great, but you don’t feel that much unless you leave the campground.

Beautiful KOA! Site 1002 has a big patio, table, chairs, umbrella, fire pit, and swing as well as a privacy hedge that blocked us from the road. The pool, laundry facility, and outdoor play areas are well maintained and nice to use. We didn't use any other facilities. T-mobile Download: 79.6 Mbps Upload: 16.4 Mbps Verizon Download: 51.7 Mbps Upload: 3.95 Mbps Interaction with staff was very pleasant!

Stayed here for just a night. My setup was going to be a couple feet too long for the end spots and ultimately had to pay about $10 for for a bigger spot. Not a big deal. I feel that the price is too high overall especially since a lot of amenities are still closed due to Covid. Noisy neighborhoods surrounding the resort.

Huge RV lot very near downtown. Clean and good checkin. Unfortunately, most services were not available while still being charged full price. This is the first location that has limited services so much under the claim of covid. And albeit in a State that has fairly lax restrictions compared to California which had very little limited services at other KOA's and RV parks. No laundry, no public restrooms, no public showers and no pool or hot tub. Star rating is solely due to lack of services and full price. The adjacent neighborhood is pretty sketchy.

If it wasn’t 7pm, and prepaid, we would have kept on going. Boarded up buildings and homeless people circle the property.