The ‘delux cabin’ was dirty and unkempt. The whole place was broken and run down, especially for the price. The staff was rude, unprofessional and unhelpful. Beware of the cancellation policy!! The place is a scam and a ripoff- nothing like the photos! The supervisor Aaron is an absolute jerk! Good luck finding anyone of actual value that can help with an issue. My cabin smelled like sewage the whole stay- no one was around to help and we kept the door open when we were there. There are plenty of camping areas in gatlinburg- stay somewhere else!

It’s okay not great just okay. It was so so that we actually booked three nights at another place and decided to forgo our money at this one. It was super crowded and not maintained. The bathhouses were disgusting and the grounds were not clean at all. When I got to the site someone had left their black tank gloves and a pile of cigarettes butts and trash. We stayed one night and left. We didn’t trust the cleanliness of the pool either. Do yourself a favor and book at Greenbrier. It’s far away from anything you’ll want to do. Zero cell service except in certain spots and spotting wifi.